WHAT WE DO
Why We Are The
Future of Collections!
OmniXp
EngageRight
Our People
WHAT WE DO
Our Services
Having an effective early intervention strategy is the best way to lower your roll rate, reduce the amount of bad debt you send to collections, and improve customer loyalty. Our OmniXp platform enables us to connect early with your past-due accounts and work with them to find the appropriate resolution. Our world-class collection expertise provides a customer-oriented, cost-effective, and personalized approach to target and collects from customers in their earlier stages of delinquency. This is what makes us the best collection agency in Wisconsin.
Outsourcing customer service tasks or engagement functions with First Credit Services is a cost-effective way to quickly address service areas that are currently being underserved by your existing internal operation. Our call center agents learn your business, talking points, and culture. They become brand experts and will provide the highest level of friendly service to your customers. We work with your team to develop brand messaging and scripts. We then incorporate those into our OmniXp platform, which allows customers to engage with your brand through digital channels (SMS, email, chatbot) and human connections (phone, chat). By trusting us with your customer engagements, you can quickly fix coverage issues, lower your expenses, and build loyal customers while ensuring quality human interactions.
OUR EXPERTISE
Industries we serve
Automotive Finance
Bankcard and consumer loans
Government & muncipal
Our experience is our difference
25+
Fortune 500
29M+
Nationally Licensed
OUR INSIGHTS
The latest from First Credit Services
Customer Service Outsourcing
21 June 2023Our client operates a chain of high-volume health clubs. They saw the amount of time their managers and front desk...
Failed Payment Management
21 June 2023Our client operates a chain of high-volume health clubs. They saw the amount of time their managers and front desk...
Cancellation Management- Save More Members and Improve the Environment of Your Club
23 June 2022Our client operates a chain of high-volume health clubs. They saw the amount of time their managers and front desk...
Get in touch
Interested to know more? We can help.
The best debt collection agency in Montana
The best debt collection agency in Nebraska
The best debt collection agency in Nevada
The best debt collection agency in New Hampshire
The best debt collection agency in New Jersey
The best debt collection agency in New Mexico
The best debt collection agency in New York
The best debt collection agency in North Carolina
The best debt collection agency in North Dakota
The best debt collection agency in Ohio
The best debt collection agency in Oklahoma
The best debt collection agency in Oregon
The best debt collection agency in Pennsylvania
The best debt collection agency in Rhode Island
The best debt collection agency in South Carolina
The best debt collection agency in South Dakota
The best debt collection agency in Tennessee
The best debt collection agency in Texas
The best debt collection agency in Utah
The best debt collection agency in Vermont
The best debt collection agency in Virginia
The best debt collection agency in Washington